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Terms and Conditions

Last updated: May 3, 2021

Please read these Terms of Use (“Terms”, “Terms of Use”) carefully before using the http://realindieauthor.com website (the “Service”) operated by Real Indie Author (“us”, “we”, or “our”).

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

Accounts

When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.

You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

Intellectual Property

The Service and its original content, features and functionality are and will remain the exclusive property of Real Indie Author and its licensors.

Links To Other Web Sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by Real Indie Author.

Real Indie Author has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Real Indie Author shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Payment Terms

We no longer allow you to provide full payment for future services, services to be provided weeks, months, or years in advance. Invoices are sent on Monday before the work is to be scheduled, and payment must be received before work can commence. Failure to provide payment shall result in a no-show, and the scheduled work will be rescheduled to the next available slot.

Additionally, if payment is received but the service is not rendered as agreed upon within two weeks, and this failure is on part of the service provider, a full refund will be issued to the author and the service may be rescheduled. However, if this delay is on the part or on behalf of the author, a partial refund will be issued per the completion of the service. For example, if the outline has been completed one-quarter of the way, then the service provider will retain 25% of the original fee and return the remaining 75% until such time the outline can be rescheduled to better suit the author’s schedule.

Premade concepts not purchased separately will be returned to Real Indie Author in the event a premade outline is refunded unless the concept is purchased in full. Concepts are not free and will no longer be treated as a freebie. Deposits on special sales to “lock in” the sale price are non-refundable. The remainder is refundable per the normal operation payment terms.

Upgrades

Upgrades are allowed, but additional time must be allotted to allow for them. They will be rescheduled to the next available slot with the available hours required to perform the service. They must be paid in full before the additional work can commence. Please see Payment Terms for additional information.

Custom vs Premade

“Premade” concepts and outlines are made available to the author at a cost savings. The hours removed are for revisions, so if you purchase a premade outline or concept, understand that you will be making any alterations you may want/need. However, those revision hours are included in the custom outlines to a certain extent. Complete rewrites will be handled on a conflict-by-conflict basis and additional fees may apply.

 

If a project starts as a premade and the author demands multiple or major revisions be made by the service provider, the outline or concept will be upgraded to a custom, and the upgrade invoice must be paid before further work can be provided.

Conflict Resolution

If there are any conflicts either on the level of work performed, quality, schedule, etc, or on the part of the author with missing information or a manuscript that isn’t ready for the level of edit requested, Frankie Blooding will be the mediator. All conflicts should be taken to her. Grievances and documentation should be provided. She will listen to both sides and will handle the situation to best serve both the author and Real Indie Author.

If the schedule needs to be resolved, a recovery schedule will be issued and all parties shall manage it accordingly. All parties must be active participants in any conflict negotiations, for the fault is typically on both sides. Remember to be decent human beings and responsible, mature business professionals at all times.

Links To Other Web Sites

Our Service may contain links to third-party websites or services that are not owned or controlled by Real Indie Author has no control over, and assumes no responsibility for the content, privacy policies, or practices of any third-party websites or services. We do not warrant the offerings of any of these entities/individuals or their websites. You acknowledge and agree that Real Indie Author shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods, or services available on or through any such third-party web sites or services. We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

Governing Law

These Terms shall be governed and construed in accordance with the laws of United States without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

Contact Us

If you have any questions about these Terms, please contact us.

Privacy Preferences
When you visit our website, it may store information through your browser from specific services, usually in form of cookies. Here you can change your privacy preferences. Please note that blocking some types of cookies may impact your experience on our website and the services we offer.
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